Reports

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Tickets Status

4.8

Overall Rating

  • 4.8 (9885 reviews)
5 Star 9180
4 Star 84
3 Star 24
2 Star 12
1 Star 3

98.5%

Satisfied Customer

Customer Satisfaction

01 January 2023 to 31 December 2023

00m:27s

Avg.Speed of answer

It is a long established fact that a reader.

04m:30s

Time to Resolved Complaint

It is a long established fact that a reader.

Support Status

1530 Tickets

Status % Change
Open Tickets +6.8
Resolved Tickets +4.5
Unresolved Tickets -1.2

Agent Performance

Last updated 15 minutes ago
Agent Total Calls Calls Answered Avg.Speed of answer Adherence % Action
Donald Gardner
Dummy text of the printing.
38 32 3:12s 80%
Nicholas Smith
Dummy text of the printing.
50 45 2:45s 84%
Paula Anderson
Dummy text of the printing.
32 24 4:15s 73%
Lucy Peterson
Dummy text of the printing.
25 21 5:42s 93%
Joseph Rust
Dummy text of the printing.
50 45 2:45s 84%
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